NOVOTEL LONDON WATERLOO, London – Your ideal downtown stay
Hotel Overview
Novotel London Waterloo - 4-star family-friendly hotel near Westminster Bridge
Novotel London Waterloo is located in the heart of London, a few steps from the River Thames and within a 15-minute walk of Westminster Bridge and the London Eye. The hotel provides easy access to Victoria Station, Waterloo, and Westminster tube stations. Facilities include a restaurant serving international cuisine, a bar, a fitness center, a sauna, a steam room, and a children's playground. Business amenities feature conference rooms, a business center, and express check-out. Private parking is available for GBP 24 per day.
Additional perks of the hotel
InBalance Fitness and Wellbeing centre, complimentary to guests
Xbox console, baby equipment, and a healthy kids menu
24-hour reception service, currency exchange, and a newspaper stand
Safety deposit boxes, office services, and a souvenir shop
Fire extinguisher, smoke detector, and first aid kit on-site
Rooms
The hotel offers 187 air-conditioned rooms, including double, triple, and suite accommodations. All rooms feature a queen-size bed, free Wi-Fi, a flat-screen TV with on-demand movies, and a private bathroom with a shower. Some rooms include a seating area, a sofa bed, and views of London's skyline. Suites provide additional space with a separate bedroom and bathroom, along with a safe deposit box.
Other conveniences
24-hour room service and laptop-compatible safes
Ironing facilities, tea and coffee maker, and electric kettle
Bathrobes, slippers, and free toiletries
Soundproofed rooms and carpeted floors
Flat-screen TV with satellite channels and AM/FM alarm clock
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Baby pushchair
- Children's buffet
- Children's play area
Spa & Leisure
- Spa lounge
- Sauna
- Turkish bath
- Steam room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
I had a mixed experience at this hotel. The rooms were cozy and quiet, but unfortunately, my view was obstructed by a wall. The service was top-notch, with a very cooperative and helpful staff. The location was excellent, being right by the Parliament and Westminster bridge, but there was a letdown with a blood stain on one of the duvets. The dining was below expectations, with slow restocking of food and drink options.
The hotel offered clean, comfortable, and spacious rooms. We had a bit of a wait during check-in but were pleasantly surprised to be offered a drink from the bar while we waited. Having USB points next to the bed was a great convenience.
I was pleasantly surprised by the size and comfort of our room, although being woken up by the housemaid at 8 am was a bit off-putting. The shower room exceeded my expectations, and the staff were incredibly friendly and helpful. The hotel's location was perfect for exploring the sights without being too crowded, although the breakfast could use some improvements.
The hotel offers spacious, clean, and comfortable rooms for four people. While the vicinity to a lorry depot caused disturbances during the night, the staff promptly arranged a room change and even provided a complimentary drink to make up for the inconvenience. The overall stay was pleasant and the accommodations were well-kept and cozy.
The hotel rooms were nicely decorated but a bit cramped for a family of four, and the constant stream of sirens due to the nearby hospital may disturb light sleepers. The staff was friendly and hard-working, although they struggled to keep up with the food demand at times. The location was a huge plus for combining business and leisure activities, with helpful staff members around. The dining experience offered a good variety of foods, although some items like the granola and croissants were not very fresh.
The hotel had a convenient location, but lacked dining options. The rooms were a bit tired with a separate toilet room, yet offered a handy fridge. The service was exceptional, especially for special occasions. The dining experience had varying quality. Overall, good value for money.
I had a pleasant stay at the hotel. The rooms were nice and clean, although the carpet could use a good cleaning. The service was attentive and helpful, especially when my husband fell ill. The location was great for sightseeing near the Thames and London Eye, but a bit far from local amenities during cold weather. The dining options were rich and varied. Overall, a good value for my money.
My stay at the hotel was a bit of a mixed bag. The rooms were clean and modern, although there were some issues with stains on the carpet, and the air conditioning didn't work well. The staff was pleasant and helpful overall, but there were some communication challenges. The hotel's location was excellent, within walking distance of key attractions. The dining experience was fantastic, with delicious freshly cooked meals. The facilities were top-notch, offering great amenities.
I had an exceptional stay at this hotel. The rooms were very modern and offered facilities that you don't find elsewhere, making them perfect and very comfortable, with a lovely view of the city. The service was top-notch, with incredibly kind and helpful staff, although there was a slight language barrier with one staff member. The location is a huge plus, right in front of Lambeth Palace and a short walk from iconic London landmarks. However, the dining experience had some hiccups that need improvement.
I had a mixed experience at the hotel. The rooms, though spacious and comfortable after changing, were initially not up to par with cleanliness. The three-course buffet offered a decent variety. The service was hit-and-miss, with friendly and efficient staff but some issues like intrusiveness. The location was a major highlight for sightseeing but posed challenges with luggage. The dining experience ranged from poor to excellent depending on the meal. Overall, a stay with ups and downs.
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