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NOVOTEL LONDON WATERLOO, London – Your ideal downtown stay
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Key details
Hotel Overview
113 Lambeth Road,
London,
United Kingdom,
SE1 7LS,
Greater London
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113 Lambeth Road,
London,
United Kingdom,
SE1 7LS,
Greater London
Map view
street view
113 Lambeth Road,
London,
United Kingdom,
SE1 7LS,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
3900 ft
Garden
Buckingham Palace
1.6
mi
Church
Westminster Abbey
3700 ft
Elizabeth Tower - Houses of Parliament
Big Ben
4100 ft
Museum
The British Museum
1.7
mi
Castle
Tower of London
2.1
mi
Square
Trafalgar Square
1.3
mi
Public Building
Houses of Parliament
4500 ft
Market
Borough Market
1.4
mi
Museum
National Gallery
1.3
mi
Harbour
Tower Bridge
2.0
mi
Gallery
Tate Modern
1.5
mi
Clive Steps
Churchill War Rooms
5100 ft
Museum
Imperial War Museums
2800 ft
Garden
The Oval
1.0
mi
Gallery
Tate Britain
3600 ft
Palace
St James's Park
1.2
mi
Church
Westminster
1.0
mi
Aquarium
SEA LIFE Centre London Aquarium
3300 ft
Square
Piccadilly Circus
1.3
mi
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
1.0
mi
Opera House
Covent Garden
1.7
mi
Church
Westminster Cathedral
5200 ft
Church
Saint Margaret's Church on Parliament Square
2700 ft
Bridge
Westminster Bridge
3900 ft
Museum
Florence Nightingale Museum
2800 ft
Whitehall Palace 1529 Whitehall
Whitehall
5100 ft
Palace
Lambeth Palace
2900 ft
Nearby
Bridge
Lambeth Bridge
1300 ft
Restaurants
Elements Restaurant
100 ft
113 Lambeth Road Novotel Waterloo
The Garden Cafe
400 ft
5 Lambeth Palace Road entrance by roundabout at Lambeth Palace
Pharmacy 2
1200 ft
1 Newport Street Newport Street Gallery In Vauxhall
Big Ben Pizza
1800 ft
147 Lambeth Walk
Tsujiri
1500 ft
33 Newport Court St James
Sirenas
1500 ft
Southbank House Black Prince Road
Tamesis Dock
1600 ft
Opposite 9 Albert Embankment
Pizza Express
2300 ft
46 Moreton Street Pimlico
TDQ Steaks
1900 ft
The Corniche
The Steam Engine
2000 ft
41-42 Cosser Street
Florentine Restaurant & Bar
2300 ft
Lambeth 6 Hercules Road
Guest Reviews & Ratings
What Guests Are Saying?
84%
loved it & would return
great location
spacious rooms
uninterested service
average dining experience
8.4/10
Great
Rooms
7.6
Location
8.3
Service
8.1
Dining
6.6
Guest reviews
8.4/10
based on 10 reviews
4/5
based on 3871 reviews
8.3
8.3/10 based on 2820 reviews
#449 of 1,197 hotels in London based on Tripadvisor
Ryan
United States,
April
2024
6.6/10
I had a mixed experience at this hotel. The rooms were cozy and quiet, but unfortunately, my view was obstructed by a wall. The service was top-notch, with a very cooperative and helpful staff. The location was excellent, being right by the Parliament and Westminster bridge, but there was a letdown with a blood stain on one of the duvets. The dining was below expectations, with slow restocking of food and drink options.
Rooms
7.0
The rooms, complete with a queen-sized bed and a convertible sofa bed, were cozy and quite, although the view was disappointing.
Service
9.0
I was impressed with the level of cooperation and helpfulness of the staff, especially with granting late checkout without any issues.
Location
8.0
The hotel's location was brilliant, right by the Parliament and Westminster bridge, making it a great choice for tourists.
Dining
5.0
The dining experience was below par, with slow restocking and unimpressive food options.
Facilities
5.0
The facilities were average, nothing extraordinary to highlight.
Harold
United Kingdom,
March
2024
7.6/10
The hotel offered clean, comfortable, and spacious rooms. We had a bit of a wait during check-in but were pleasantly surprised to be offered a drink from the bar while we waited. Having USB points next to the bed was a great convenience.
Rooms
8.0
The rooms were clean, comfortable, and spacious, with USB points next to the bed, which is always a bonus.
Service
7.0
The service was a bit uninterested initially, but once we highlighted our need for extra bedding, they quickly solved the problem and were more attentive.
Location
9.0
The hotel's location was excellent, very close to major attractions like the London Eye and Big Ben, making it easy to explore Westminster.
Dining
7.0
The dining experience offered a good selection of hot and cold food in a buffet style serving, though some items like the croissants were not very fresh.
Facilities
7.0
The hotel had the basic facilities needed for a comfortable stay.
great location
uninterested service
Steve
United Kingdom,
January
2024
8.2/10
I was pleasantly surprised by the size and comfort of our room, although being woken up by the housemaid at 8 am was a bit off-putting. The shower room exceeded my expectations, and the staff were incredibly friendly and helpful. The hotel's location was perfect for exploring the sights without being too crowded, although the breakfast could use some improvements.
Rooms
8.0
Our room was larger and more comfortable than I expected.
Service
9.0
The staff went out of their way to assist with local information and were very friendly and accommodating to everyone.
Location
9.0
The location was excellent, just a short walk from both Waterloo and Westminster, making it a good choice for tourists.
Dining
7.0
The buffet breakfast could be better with more options to choose from.
Facilities
The hotel had great facilities for a comfortable stay.
Benjamin
United Kingdom,
November
2023
7.4/10
The hotel offers spacious, clean, and comfortable rooms for four people. While the vicinity to a lorry depot caused disturbances during the night, the staff promptly arranged a room change and even provided a complimentary drink to make up for the inconvenience. The overall stay was pleasant and the accommodations were well-kept and cozy.
Rooms
8.0
The rooms were clean, tidy, and comfortable, perfect for a group of four.
Service
9.0
The service was consistently friendly, helpful, and attentive to our needs throughout the stay.
Location
7.0
The location was quiet yet offered a spectacular view of the Thames and other iconic landmarks just seconds away. While not the most tourist-friendly due to some distance from public transportation stops, the peace and surrounding beauty compensated for the inconvenience.
Dining
6.0
The dining experience was fairly basic and slightly expensive for the offerings. However, the staff's lack of enthusiasm during breakfast was noticeable.
Facilities
7.0
The facilities were adequate for a comfortable stay, though nothing exceptional was noted.
Larry
United States,
October
2023
7.8/10
The hotel rooms were nicely decorated but a bit cramped for a family of four, and the constant stream of sirens due to the nearby hospital may disturb light sleepers. The staff was friendly and hard-working, although they struggled to keep up with the food demand at times. The location was a huge plus for combining business and leisure activities, with helpful staff members around. The dining experience offered a good variety of foods, although some items like the granola and croissants were not very fresh.
Rooms
7.0
The rooms were nicely decorated but a bit cramped for a family of four.
Service
8.0
The staff was friendly and hard-working, even though they faced challenges with food demand.
Location
9.0
The location was a huge plus for combining business and leisure activities, with helpful staff members around.
Dining
7.0
The dining experience offered a good variety of foods, but some items were not very fresh.
Facilities
8.0
The hotel has fine facilities overall.
Robert
United Kingdom,
August
2023
7.2/10
The hotel had a convenient location, but lacked dining options. The rooms were a bit tired with a separate toilet room, yet offered a handy fridge. The service was exceptional, especially for special occasions. The dining experience had varying quality. Overall, good value for money.
Rooms
7.0
The rooms were tired and had a separate toilet room, but the fridge was handy.
Service
9.0
The service went above and beyond, especially for special occasions.
Location
7.0
The location was central, but lacked nearby restaurant choices.
Dining
6.0
The dining experience had varying quality, good choices but inconsistent.
Facilities
7.0
Facilities were adequate, nothing extraordinary.
friendly staff
tired rooms
John
United Kingdom,
July
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were nice and clean, although the carpet could use a good cleaning. The service was attentive and helpful, especially when my husband fell ill. The location was great for sightseeing near the Thames and London Eye, but a bit far from local amenities during cold weather. The dining options were rich and varied. Overall, a good value for my money.
Rooms
8.0
The rooms were nice, clean, and simple.
Service
9.0
The staff was very attentive and helpful.
Location
7.0
The location was perfect for visiting attractions along the Thames and London Eye, but a bit far to walk to nearby shops in cold weather.
Dining
8.0
The dining options were nice with a lot of choices.
Facilities
7.0
The facilities met my needs during my stay.
Jim
United States,
June
2023
8.2/10
My stay at the hotel was a bit of a mixed bag. The rooms were clean and modern, although there were some issues with stains on the carpet, and the air conditioning didn't work well. The staff was pleasant and helpful overall, but there were some communication challenges. The hotel's location was excellent, within walking distance of key attractions. The dining experience was fantastic, with delicious freshly cooked meals. The facilities were top-notch, offering great amenities.
Rooms
7.0
The rooms were very comfortable; however, the carpets could use some attention.
Service
7.0
The service was pleasant and helpful, although there were some communication challenges.
Location
9.0
The location was excellent, within sight of the Houses of Parliament and Tate Britain.
Dining
9.0
The dining experience was brilliant, with a lovely selection of freshly cooked meals.
Facilities
9.0
The facilities were top-notch, offering great amenities.
Donald
United Kingdom,
June
2023
8.6/10
I had an exceptional stay at this hotel. The rooms were very modern and offered facilities that you don't find elsewhere, making them perfect and very comfortable, with a lovely view of the city. The service was top-notch, with incredibly kind and helpful staff, although there was a slight language barrier with one staff member. The location is a huge plus, right in front of Lambeth Palace and a short walk from iconic London landmarks. However, the dining experience had some hiccups that need improvement.
Rooms
9.0
The rooms were very modern with plenty of facilities and were perfect and very comfortable overlooking the city.
Service
8.0
The service was great and very helpful overall, with incredible hospitality and kindness, though there was a minor language issue with one staff member.
Location
10.0
The location is fantastic, right by Lambeth Palace and within walking distance of key London attractions. The hotel is clean, modern, and conveniently close to public transport.
Dining
7.0
The dining experience had some room for improvement, especially with the breakfast options. However, there were some positives like fantastic sweet cakes.
Facilities
9.0
The facilities were great, offering amenities that enhanced the overall stay.
Katie
United Kingdom,
May
2023
6.6/10
I had a mixed experience at the hotel. The rooms, though spacious and comfortable after changing, were initially not up to par with cleanliness. The three-course buffet offered a decent variety. The service was hit-and-miss, with friendly and efficient staff but some issues like intrusiveness. The location was a major highlight for sightseeing but posed challenges with luggage. The dining experience ranged from poor to excellent depending on the meal. Overall, a stay with ups and downs.
Rooms
7.0
The rooms were a mix of spacious and comfortable after changing, but cleanliness was an issue initially.
Service
6.0
The service had its ups and downs, with friendly and efficient staff but occasional intrusiveness.
Location
8.0
The location was perfect for sightseeing but presented challenges with luggage due to the distance from transportation hubs.
Dining
5.0
The dining experience varied from poor to excellent depending on the choice of meal.
Facilities
7.0
The facilities offered a mix of standard options with nothing particularly outstanding.
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